The Clear Winner: AWSīottom line: If your organization is looking to migrate to a virtual desktop service because they want fewer headaches, AWS EUC is your best bet. On the other hand, Microsoft AVD’s marketing materials say they “strive to attain 99.9%.” They don’t guarantee that level of availability, and they won’t compensate you with a service credit if they drop below 99.9% uptime. They back up their SLAs with service credit percentages that prove they will provide the highest level of uptime – or you’ll get your money back. How do the two services compare? Amazon promises a 99.9% uptime for both WorkSpaces and AppStream 2.0. Service Level Agreements (SLAs) are a basic operational requirement, but it’s important not to overlook this feature – particularly if you guarantee SLAs with your own clients. When you run in the cloud, you need to know you’ll have constant access to the tools required to get the job done. This not only complicates your day-to-day operations, but also increases the per-user cost of your fleet.Īnother major operations concern is uptime. Operators have mid-level Azure knowledge and handle day-to-day maintenance.Īs you can see, there are many more plates to spin when managing Microsoft AVD compared to AWS EUC.Without this tooling, you will not be able to run AVD at the enterprise level. Third Party Tools are the glue that holds your fleet together.To keep your fleet running, you will need to have at least one Azure expert on your team. ![]() They have advanced knowledge to handle all the back-end maintenance. Subject Matter Experts (SMEs) are Azure experts.Builders have some knowledge of Azure, and will create and deploy images.To maintain your AVD fleet day-to-day requires four different roles: They do minor updates, and make sure everything is running smoothly day-to-day.Īll the major updates and behind-the-scenes maintenance (like backups, autoscaling, and EC2 instances) are taken care of by AWS as part of your service. They are responsible for creating and deploying images and fleets. Builders have some knowledge of AWS functions and terminology.When it comes to maintaining either your persistent WorkSpaces fleet or your non-persistent AppStream 2.0 desktops, AWS EUC requires only two roles: Let’s take a closer look at what it takes to manage AWS EUC vs. What does running a virtual desktop look like day-to-day? That depends on your service. We’ll look at two critical operational factors and compare features so you can make the best choice for your business. ![]() In this blog, and the complementary downloadable white paper, we’re staging a “plate spinning” showdown between two of the most popular options on the market: AWS End User Computing (EUC) versus Microsoft’s Azure Virtual Desktop (AVD). But every virtual desktop is different – particularly when it comes to operations. ![]() They want fewer metaphorical plates to spin, so they can focus on projects that further their mission. ![]() With so many options to choose from, though, it’s becoming more difficult for organizations to choose which virtual desktop is right for their team. As a result, the desktop-as-a-service (DaaS) market is growing fast. In the new era of remote work, companies are looking for technical solutions to support their virtual or hybrid workforce.
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